Terms & Conditions

1. Introduction

Welcome to Universe Home Care. By accessing our website or using any of our services, you agree to comply with and be bound by these Terms & Conditions.

2. Our Services

Universe Home Care may provide:

• check_circleHome Nursing Care Services
• check_circleCaregiver Services
• check_circleNanny Services
• check_circleElderly Care Support
• check_circleCaregiver Training Programs
• check_circleHospital Job Placement Assistance
• check_circleOverseas Caregiver Opportunity Assistance
• check_circleHealthcare Consultation and Related Support Services

3. Eligibility

Our services are available to individuals who are legally capable of entering into binding agreements under applicable laws.

4. Service Requests

Submitting an inquiry or booking request does not automatically guarantee service availability. Universe Home Care reserves the right to accept or reject any request based on staffing, location, compliance, or operational requirements.

5. Payment Terms

• Service fees must be paid according to the agreed quotation or invoice.
• Fees once paid may be non-refundable unless otherwise specified in writing.
• Delayed payments may result in suspension of services.

6. Training & Placement Services

• Participation in training programs does not guarantee employment.
• Job placement assistance does not guarantee a job offer, visa approval, work permit approval, or overseas recruitment outcome.
• Final hiring decisions remain solely with employers, hospitals, agencies, and government authorities.

7. User Responsibilities

Users agree to provide accurate information, maintain respectful communication with our staff, and comply with all applicable laws and regulations.

8. Intellectual Property

All content on this website, including text, graphics, logos, designs, and materials, remains the property of Universe Home Care unless otherwise stated.

9. Limitation of Liability

Universe Home Care shall not be liable for indirect or consequential damages, delays caused by circumstances beyond our control, visa refusals, employment rejections, or third-party decisions.

10. Website Usage

Users must not attempt unauthorized access to our systems, upload malicious software, or misuse website content or information.

11. Modification of Terms

Universe Home Care reserves the right to update these Terms & Conditions at any time without prior notice.

12. Governing Law

These Terms & Conditions shall be governed by the laws of Bangladesh.